We’re called 63336 – the text Q&A service where you can text any question to 63336 and get an answer back in minutes. To date we have provided 22 million answers to over 2 million customers. We have now established a blog to enable us to tell you about things from the mobile industry. We live it, breath it and grapple with its idiosyncrasies every day and that gives a great insight about how to do things better.
We are one of the most successful commercial services using the premium texting in the UK and have been in the industry for over 5 years. We deal with everyone from the customers on the street, the network operators and handset manufacturers, through to the regulators. We see how difficult it is to provide a great service and we have tips and advice on how to succeed in this world. We also have some of industry’s leading experts in their fields and between us we have over 60 years experience in the mobile/software world.
We have decided to focus our articles on 5 key areas about which we have a great deal of knowledge and expertise. We aim to publish 1 or 2 articles a month in each area. These are areas we are passionate about and want to drive change for the better
Mobile commerce: We will look forward at the new technologies and business models in the rapidly changing mobile environment.
Mobile marketing: We will share with you how we go about developing a consumer brand and the challenges companies face in the mobile world.
Mobile development: Our DNA was forged in the world of software development on mobile devices. As we now grapple with the new software platforms, widget, applications and operator systems we have a deep understanding of the issues affecting developers. Our aim is to make software development easier for everyone out there.
Mobile regulation: We want to drive better regulation and promote good consumer practice throughout the industry and ultimately build trust in the premium rate market. Where we see abuses or lack of action by the regulators we will highlight them.
63336: We are a question answering company. We have perfected systems and processes to research and answer questions in succinct, mobile-friendly ways. We can share many of our experiences in this area. We will also use this section to capture interesting news about us.