Comments on: A refund from 2ergo?

By: Ed

Ed — Wed, 28 Jul 2010 09:15:01 +0000

The reason they are allowed to get away with it is simple – the operators also make money from it. The odd £40k fine is regarded as a necessary cost of doing “business” this way, and is a drop in the ocean compared to what they rake in.

By: George

George — Mon, 29 Mar 2010 23:59:04 +0000

I just don’t understand why 2ergo is allowed to carry on the way they do; they get fined for stealing from people every month but the authorities do nothing to stop them… or give money back to the people (lots of them children) who 2ergo stole from.
I heard the MD ana few other directors just left; I wonder if the shareholders are about to get mugged!

By: Stephen Williams

Stephen Williams — Tue, 02 Mar 2010 14:19:36 +0000

I guess it is a new way of “making you an offer you cant refuse”.

It was interesting today to see a PhonePayPlus press release saying PREMIUM RATE REGULATOR WARNS ‘NO TOLERANCE FOR 076 SCAMS’ ( http://www.phonepayplus.org.uk/output/news/PREMIUM-RATE-REGULATOR-WARNS-NO-TOLERANCE-FOR-076-SCAMS.aspx )

It is certainly a stronger tone of voice from our regulator. Hopefully, if they take note of comments like the one above from our readers, they might realise customer anger is not confined just to 076 numbers but to a range of rogue premium rate service providers.

By: col

col — Sat, 27 Feb 2010 13:01:36 +0000

I wouldnt trust 2ergo.
I topped up my tmobile phone at the weekend and within minutes all the credit was gone due to 4 unsolicited texts arriving which were chargeable.
I phoned Tmobile to say how could this be possible, but they said it was now my job to contact 2ergo for a refund.

Nothing short of organised crime which seems to be condoned but the mobile operators.
Total theft and these people should be prosecuted.