15 June 2010

Based outside the UK and want to be a researcher?

Posted by: Bill Batchelor

Most of 63336’s researchers are from the UK, but we’re always looking for more applicants based in Australia, New Zealand, South Africa, the US and Canada.

As with most employers, 63336 see recruiting overseas researchers as an opportunity. It is an opportunity because it is always useful for a service that operates 24 hours a day to have researchers from different time zones as part of the team and because these researchers bring a different perspective and vibrancy to our answers.

It’s not easy to apply for a job in a different country, but overseas researchers complement the excellent researchers we have in the UK.

What will you get from it?

This is a great opportunity to work for the UK’s most popular text Q&A service. If that’s not enough, you work from home at hours that are convenient to you and we’ll pay you for every question that you answer. Your performance will be reviewed regularly to ensure you meet our high standards. Yes, you can stay in bed, start work when you like and earn money doing something challenging, diverse and interesting.

If you are starting to think this could be ideal, you’ll be interested in ‘So you fancy a job with 63336′. However, if you have never visited the UK, it is well worth spending some time to appreciate some of the cultural differences and potential pitfalls.

What are the differences?

It doesn’t matter where you live, submitting a successful application is difficult. During the process, applicants are asked about their experience in the UK and this is an opportunity to make it clear why you would be good at answering the UK’s questions.

One Australian applicant was keen to point out that visiting the UK was like going back “to the 1980s”. Thinking the UK is stuck in the 1980s is not the best approach. After all, there have been some advances and it’s not all ripped denim, shoulder pads, shell suits and big hair.

Also, speaking English doesn’t always guarantee an understanding of questions from the UK. There are many differences and you need to acknowledge this. Sometimes these are obvious, sometimes much more subtle. They include spelling variations, currency, weights and measures, sport, travel, TV and many more things in everyday life. It can be confusing and, without recognising some of the cultural idiosyncrasies, it will be hard to succeed in your application.

Some of these differences are highlighted at every stage of the application procedure. Here are some examples:

Q: Glasgoe Knorich train
A: The Glasgow to Norwich train ride is 314 miles and 506 kilometers. There is a train rout that goes from Glasgow to Norwich. Bring a book along!

Q: Which cost more debenhems or boots for make up?
A: Debenhams has a wide selection of boots and make up products. Boots can run as low as 25 pounds. Whereas, many make up products are less expensive.
or
A: Debenhams can cost over 400 pounds, so boots would be cheaper right now. It is a great look, but who knew it could be so pricey?

Q: How long is a Smartie’s tube to the nearest millimetre?
A: The length of a Smarties tube is between 755mm to 760mm but only Smarties have the ‘real’ answer!

Q: Hi! Can you pick me a fantasy football team for The Sun’s competition?
A: Choosing a fantasy football team can be tricky. Try watching football live. It’s so much better than pretend.
or
A: Sure, Try playing against the Spectacular Zebras, heard they were good this year, 17-0.

Some applicants aren’t in touch with the type of questions people are asking, but others offer a different perspective and sometimes mix it with flashes of brilliance and humour. And remember, it’s humour not humor.

Getting the customer’s perspective

One recent test question highlighted many of the difficulties more than most:

Q: Will Saints be promoted from League 1 this season?

To some this will seem a relatively straightforward question about Southampton FC (Saints), but to others it conjured up images of the NFL, Super Bowl XLIV and answers asking: Who dat?

Many of the answers given by applicants were intelligent and showed a genuine interest and knowledge of football (not American football), and an understanding of the UK is clearly an advantage.

It may be a step too far to claim Sean Payton’s time with the Leicester Panthers influenced the outcome of the Super Bowl, but it is always easy to have an idea, make an assumption and run with it. The best approach is to put yourself in the customers’ shoes. If the difference between Southampton FC (Saints) and New Orleans Saints is still unclear, a quick look here may help.

Making a difference

Our answers rely on great content, accurate British English, opinion and humour to maintain 63336’s unique identity. It is this style that builds recognition and customer affection.

If you can see this and understand there is more to the UK than being a “good place with all the climatic conditions”, then you may be exactly what we are looking for.

If you feel you can make a difference and want to become a 63336 researcher, we want to hear from you. One applicant claimed an “ability to think of my feet” would help in the role. More important is fluency in English and excellent writing skills. We do provide computer systems that will help, but you also need to be able to use your own knowledge, and internet search skills, to create brilliant answers to wow our customers. So, if you’re not busy thinking of your feet and think you’re good enough – you should apply. Just click here for details.

N.B. All the examples and quotes used above are from real 63336 application forms and tests. Follow us on twitter for latest news, questions and humour from 63336.

2 November 2009

So you fancy a job with 63336?

Posted by: Bill Batchelor

And why wouldn’t you? It offers:

• Home-based working
• Completely flexible hours
• A truly diverse working day
• And a fascinating insight into the nation’s psyche

All this, AND you get paid!

But first you have to pass a rigorous selection process, designed to ensure that you can impress, delight and wow our customers.

Are there any vacancies?

Check for vacancies here

If there are no current vacancies then bookmark the page and return periodically to check for updates.

If there are vacancies in your country of residence, follow the instructions on the site. You will then be sent an application form and a short test.

So I just fill in these forms and the job’s mine, right?

WRONG!

These candidates tried that approach:

“I am a very thorogh and detailed worker, putting a lot of effort int attention to detail”*

“I have always been taught the importance of accurancy”*

“I also have the excellent English read and writing skill”*

They didn’t get offered a position.

Oh. How should I tackle them then?

For the test, the most important thing to do is read the instructions before you start. Thoroughly.

You will have 12 diverse questions to answer, via any appropriate means, and you’ll need to adhere to rules about content, spelling, grammar and length. The application form is self-explanatory, but yours will still be scrutinised to ensure you’ve filled it in correctly and demonstrated a good command of the English language.

Sounds simple enough. What can possibly go wrong?

63336 has very high standards – only 1 in 10 applications is successful.

The most common reasons for failing the test are:

Not reading/following the instructions ; Poor spelling, punctuation and grammar ; Answers are too long or too short;  Insufficient research

Q: How many Mister Men characters are there and which is the best?
A: Very interesting question? I will research and let you know*

Q: Which Charles Dickens novel should I read, and why? Not Great Expectations, Oliver Twist, Little Dorrit, Christmas Carol or David Copperfield.
A: To be honest, I have no idea as so far I have only read Oliver Twist*

Failure to provide a decision/prediction

Q: Cafe Rouge or Pizza Express?
A: Well that depends on what your in the mood for. Do you want Pizza or do you want something else? The choice is up to you.*

Q: Who will win Wimbledon this year?
A: The person who wins Wimbledon this year in the male section will be the one who wins all his games and the same goes for the female winner.*

Misinterpretation of the question

Q: How many points will I get on my licence for going through a red light?
A: Unfortunately dear, you will not get a point driving through the red light because it is against the driving rules.*

Not answering the question

Q: Explain how the US elections work.
A: The U.S election process is baffling to both voters and candidates alike, it seems to be that you cross your fingers and hope for the best person to win.*

Simply getting it wrong

Q: How many paper planes laid end to end would reach from London to Pluto?
A: It would take 95 paper planes to reach from London to Pluto.*

Understood. Now, where do I find the answers?

The test has a variety of questions, some of which require research and others simply an opinion, a decision, an estimate, advice or just creativity. For fact-based questions the obvious source for answers is the internet, but be aware that not everything online is valid or accurate. Other useful reference sources include dictionaries, thesauruses, newspapers and maps.

Do I have to get them all right?

Not necessarily.

Some questions will have no right or wrong answers. For those that do, the correct answer, though important, is not vital, as long as both the research process and the written English are of the highest quality. That said, you won’t pass the test with several incorrect answers.

Is there a time limit?

No, but if you can’t find an answer within 20 minutes, then move on. Remember it’s the quality of the answer that is key, not the research time.

Anything else I should know?

Yes. 63336 is a human service and, when appropriate, its answers are witty, humorous and elicit a “wow” from customers. When completing the test questions, make your answers stand out by giving consideration to these factors:

Q: Which cartoon character do I resemble?
A: With your big black ears, bulbous nose, fixed staring eyes and red pants, you strongly resemble that most popular of cartoon characters – Mickey Mouse.*

This applicant was offered a position.

Both the following answers are also acceptable, but the latter will not only get the applicant past the test, it will delight customer and recruiter alike. An answer such as that will ensure an incredibly positive relationship with 63336 from the outset.

Q: Is the world run by lizards?
A: No, unfortunately the world is not run by lizards although sometimes the world would be better if it was run by lizards.*
A: Although some refer to world leaders as cold-blooded, they wouldn’t be genetically classed as lizards. However in 1400 BC, dinosaurs did rule the earth.*

OK. I think I’m good to go. Please remind me of the key points.

• Read the instructions carefully
• Make sure you answer the question
• Check the answer length
• Sanity check the answers
• Ensure your grammar, punctuation and spelling are perfect
• Add that wow factor

So, what happens next?

Once you’ve sent off your application pack, it will be scrutinised and you’ll hear our decision within a few days.

If successful, you’ll be sent a conditional job offer and a contract. On receipt of your signed contract, we will contact you to arrange an introductory session. Following this, you’ll have to complete a batch of questions to confirm that your answers are up to 63336’s exacting standards.

And that’s just the beginning.

Your performance will be monitored regularly to ensure that our customers will be consistently delighted with your answers.

And everybody lives happily ever after.

The End

* From real 63336 application forms and tests. (If you think you’ve spotted all the errors, email them with your address to info@63336.com. If you’re right, you’ll get a copy of our latest book, and you should try applying – you’d be in with a good chance of success.)